About Us — Golden Wave Cargo
Established 2004  ·  Rotterdam

We are GOLDEN
WAVE.

Two decades of moving the world’s cargo with precision, integrity, and expertise. From a single Rotterdam office to a 1,200-person global network spanning 6 continents — we’ve built our reputation on one promise: your freight, delivered right.

20+
Years in Operation
1,240
Team Members Worldwide
150+
Countries Served
GWC
Our Story
01
2004
Rotterdam, 2004
Founded 2004

A single office.
An unlimited vision.

Golden Wave Cargo was founded in Rotterdam in 2004 by Marcus van der Berg and Priya Nair — two logistics veterans who believed the industry could do better. Starting with a team of six, a small fleet of forwarding relationships, and an unshakeable commitment to transparency, they set out to build a freight company that put the client first.

In its first year, GWC handled 840 FCL shipments across the Europe-Asia corridor. By year three, we had opened our first satellite office in Singapore. By year five, we had become one of the fastest-growing mid-market forwarders in Northern Europe.

Expansion 2010–2018

From regional player
to global network.

The 2010s were a decade of ambitious expansion. We opened hubs in Dubai, Lagos, Shanghai, and Miami — building a truly global network of owned offices, rather than relying on agent relationships. Each office was built around local expertise and powered by our proprietary tracking platform, GWC Connect.

In 2015, we launched our Project Cargo division after completing our first heavy-lift contract — moving 12 offshore wind turbine nacelles from Cuxhaven to the Taiwan Strait. The division now accounts for 28% of group revenue.

RTM DXB SHA LOS MIA SGP GLOBAL
6 offices • 3 continents • 2015
DATA
GWC Connect Platform
Today — 2024 & Beyond

Leading with intelligence.

Today, Golden Wave Cargo is a 1,240-person organisation with 18 owned offices across 6 continents, handling over 50,000 shipments annually. We’ve invested heavily in our proprietary GWC Connect platform, giving every client real-time visibility from booking to delivery — down to the pallet level.

We’re not just moving cargo. We’re building the infrastructure of global trade — combining deep human expertise with technology that makes complexity manageable. Our Net Promoter Score sits at 74, the highest in our segment. And we’re just getting started.

What We Stand For
02
Core Values

The principles that
guide everything we do

Every decision at Golden Wave — from how we hire to how we route a shipment — comes back to these four commitments. They’re not aspirational statements. They’re operating principles we’ve held since day one.

01
Integrity First

We tell clients what they need to hear, not what they want to hear. When a shipment is delayed, we call first. When we make an error, we own it and fix it. Trust is earned every day, or lost in a moment.

02
Relentless Precision

Freight is unforgiving. Wrong HS code — fines. Wrong routing — delays. Wrong documentation — holds. We obsess over details because details are the difference between a successful shipment and an expensive problem.

03
People-Powered

Our technology is excellent. But our people are exceptional. Every client has a named account manager who knows their business, their commodities, and their preferences. Real relationships, not ticket numbers.

04
Forward Thinking

We invested in digital tracking before it was expected. We built green corridor programmes before regulators required them. We don’t follow the industry — we work to shape it for the clients who depend on us.

Two Decades of Growth
03
Timeline

Twenty years of
milestones

2004
Founded in Rotterdam

6-person team, first FCL contracts on Europe-Asia.

2007
Singapore Hub Opens

First international office, 24/7 Asia-Pacific coverage.

2011
CBP & HMRC Licensing

Full customs brokerage in US and UK markets.

2015
Project Cargo Division

First heavy-lift contract: 12 wind nacelles, Taiwan Strait.

2019
GWC Connect Launch

Proprietary real-time shipment tracking platform.

2024
Lagos Hub & 150 Countries

18 offices, 1,240 staff, 50,000+ shipments annually.

50k+
Shipments Per Year
Across all modes and corridors
18
Owned Global Offices
6 continents, all major trade lanes
74
Net Promoter Score
Industry average: 31
98.7%
First-Pass Customs Rate
Across all jurisdictions
The People Behind It
04
Leadership

Experienced leaders.
Uncommon drive.

Our leadership team brings together decades of experience across freight forwarding, customs brokerage, project logistics, and technology — united by a shared belief that great logistics is fundamentally about great people.

MvB
Marcus van der Berg
Co-Founder & CEO

20+ years in freight forwarding. Former VP at Damco. Built GWC from 6 staff to 1,240 across 18 offices. Passionate about technology and trade compliance.

PN
Priya Nair
Co-Founder & COO

Customs brokerage and compliance specialist. Former Head of Customs at Kuehne+Nagel APAC. Oversees operations, compliance, and the GWC Connect platform.

JT
James Thornton
Chief Commercial Officer

15 years leading commercial teams in global logistics. Expert in project cargo and energy sector freight. Heads our Ocean, Air, and Project Cargo divisions.

SC
Sofia Chen
Chief Technology Officer

Led engineering teams at two logistics tech unicorns before joining GWC. Built and launched GWC Connect. Driving our AI-powered supply chain visibility roadmap.

Where We Operate
05
Global Offices

18 offices.
One standard of service.

Every GWC office is staffed with owned employees — not local agents — giving you the same standard of expertise, responsiveness, and compliance rigour whether you’re shipping from Rotterdam, Dubai, or Lagos.

RTM ★ HQ DXB SGP SHA LOS MIA PUS HAM GWC Owned Office
🇳🇱
Rotterdam, Netherlands
Global Headquarters
Wijnhaven 120, 3011 WS Rotterdam
OceanAirCustomsProject
🇦🇪
Dubai, UAE
MENA Regional Hub
JAFZA One, Sheikh Zayed Rd, Dubai
OceanCustomsWarehousing
🇸🇬
Singapore
Asia Pacific Hub
1 Harbourfront Place, #13-02
OceanAirProject
🇨🇳
Shanghai, China
China Operations
Lujiazui Finance & Trade Zone
OceanCustoms
🇳🇬
Lagos, Nigeria
West Africa Hub
Victoria Island, Adeola Odeku St
OceanCustomsInland
🇺🇸
Miami, FL — USA
Americas Hub
1111 Brickell Ave, Suite 2800
OceanAirCBP Customs
Certifications & Licences
06
Fully Accredited

Trusted by regulators.
Respected by clients.

Our accreditations aren’t badges on a wall. They represent years of investment in processes, training, and systems that keep your shipments compliant and your supply chain protected.

CBP
LIC
CBP Licensed Customs Broker
US Customs & Border Protection

Licensed to transact customs business in the United States on behalf of importers and exporters. All GWC US-based brokers hold individual CBP licences and maintain continuous education requirements.

Licensed since 2011  ·  Miami, NY, LA, Chicago
HMRC
AUTH
HMRC Authorised Agent
HM Revenue & Customs, UK

Fully authorised customs agent under the UK Customs Declaration Service (CDS). Authorised for both import and export declarations, duty deferment, and customs special procedures.

Authorised since 2012  ·  Felixstowe, London, Liverpool
AEO
C+S
AEO Certified — Full
European Union Customs Authority

Authorised Economic Operator status (AEOC + AEOS) granted by Dutch Customs, valid across all EU member states. Enables simplified declarations, reduced physical checks, and priority clearance at all EU ports.

Certified since 2009  ·  Renewed 2024
C-TPAT
TIER 3
C-TPAT Tier 3 Validated
US CBP Supply Chain Security

The highest level of Customs-Trade Partnership Against Terrorism certification. Tier 3 status is awarded to fewer than 300 companies globally and reflects the most rigorous supply chain security standards in the industry.

Validated since 2016  ·  Last audit: 2024
IATA
CASS
IATA Accredited Member
International Air Transport Association

Full IATA accreditation enabling direct contracting with airlines under the Cargo Accounts Settlement System (CASS). Licensed Dangerous Goods handling for all IATA classes, with DG-certified staff at all air freight offices.

Accredited since 2008  ·  Renews annually
FIATA
MBR
FIATA Full Member
International Federation of Freight Forwarders

FIATA Full Member, authorised to issue FBL (FIATA Bill of Lading) and FCT (Forwarder’s Certificate of Transport) documents globally. Bound by FIATA’s Standard Trading Conditions and professional ethics code.

Member since 2005  ·  Board representative 2020–present
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